What do our FTE Advisory Board and FTE Digital, Innovation & Startup Hub Captains think are the key tech and CX trends for 2025?
We asked FTE Advisory Board members and Captains of the FTE Digital, Innovation & Startup Hub for their views on the tech and CX trends that will shape the air transport industry in 2025 and beyond. Among those sharing their views in our in-depth article are:
- Kevin Kleist, Head of Emerging Trends, Southwest Airlines, and Head of Innovation, Digitalisation & Startup Engagement, Future Travel Experience
- Guðmundur Daði Rúnarsson, Chief Commercial and Airport Development Officer, Keflavik Airport, and an FTE Advisory Board member
- Hannah Meredith, Senior Manager of Strategic Innovation, Cincinnati/Northern Kentucky International Airport, and a Captain of the FTE Digital, Innovation & Startup Hub
- Björn Becker, Head of Program Future Intercont Experience, Lufthansa Group, and an FTE Advisory Board member
- Samuel Ingalls, Principal, Barich, Inc and a Captain of the FTE Digital, Innovation & Startup Hub
- Eric Léopold, Founder & Managing Director, Threedot, and APEX FTE Ancillary & Retailing Content Director